Agency.com and British Airways Confuse

BL Ochman has some rather brief but pointed thoughts about Agency.com’s latest “viral” video effort for British Airways – a series of videos featuring a truly incompetent stewardess.

As he she says, “WTF was British Airways management thinking when they said “Yes, please take our money for this campaign”? ”

Here, check one out for yourself:

Aside from not being especially funny, I find it sends a mixed message about service and customer care.

Advertisements

2 Comments

Filed under Uncategorized

2 responses to “Agency.com and British Airways Confuse

  1. thought you might like to know that B.L. Ochman – that’s me – is female, not male. That’s my picture on my blog and on my website. :>)

  2. Amazingly bad. What were they thinking?

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s